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Beginning at 5:00 PM, our Network Operations Staff will install SmarterMail 2.0 on the mail server. After the installation is complete, email accounts will not actually be converted to 2.0 until they log some type of activity (e.g. if you log in to the mailbox, or even if you simply receive an email). Therefore, once you initially log in, you may see a longer load time. During this process, no emails or users will be lost.

Two things you will want to check after the conversion are your domain and end user spam and content filters. The content filters should not be affected, but Spam options will default to the new SmarterMail 2.0 settings. If you want to utilize custom settings versus these default spam settings then you will want to go into the spam filtering configuration and make any changes you feel are necessary. When checking your spam settings, pay particular attention to the use of the Bayesian filtering option as this is what you use to "teach" the mail server what you consider to be unwanted email.

Taking this all into consideration, there are a few things you can do ahead of time, as well as after SmarterMail 2.0 is installed, to make things easier for all involved:

1. Clean out or purge any mailboxes you can, specifically your "Sent Items", "Deleted Items" and any Spam folders you have.
2. Try not to log into your email account immediately after the upgrade, if at all possible. After the install, and during the conversion of mailboxes, the mail server may slow down a bit. Alleviating the initial load on the server after the upgrade will help with that slow down.

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